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       A 
        R C H I V E S 
      
         
          
             
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                  And 
                  Then 
                  There 
                  Was 
                  One 
                  — Pictured 
                  at the opening of Newark’s new air cargo transfer facility in 
                  March 1998 left to right, Alan Chambers, Angelo Pusateri, Richard 
                  Branson and John Ryan. With Alan Chambers and Angelo Pusateri’s 
                  retirement in 2002 and John Ryan’s departure last week, only 
                  Richard Branson remains at Virgin. Complete story follows. 
                JOHN 
                  RYAN EXPRESS 
                
                   
                     
                        
                        John Ryan 
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                     Too 
                many people have lost their jobs in 2003.While it is impossible 
                to tell every story, we feel a certain sense of responsibility 
                to tell of the fear and loathing and the dreaded pink slips being 
                added, signaling anyone’s last pay stub. 
                     Before he got caught up in the airline 
                horror story that we all live in 2003, John Ryan who was laid 
                off from Virgin Cargo after 18 years last week, was present at 
                the creation of the carrier’s U.S. sales department right from 
                the get-go in 1985.In fact, for as long as anybody can remember, 
                “Big John” has been practically the entire show at VS. 
                     Now too young to quit, and too old 
                to cry about it, Ryan must set his sails, while looking elsewhere 
                for opportunities in the industry. 
                     Near term, how he will fare is anybody’s 
                guess.In just the past month FedEx announced that it would dump 
                10% of its workforce or 10,000 people, while elsewhere other air 
                cargo companies are cutting and paring all around. 
                     One this is certain. John Ryan is 
                among the best belly men that the air cargo industry has ever 
                developed. 
                     He built the Virgin Cargo brand 
                in America from a pip-squeak operation to tens of millions of 
                dollars of throughput annually. 
                     He sells space aboard passenger 
                aircraft with style and class, keeping his word, honoring rates, 
                and stressing service delivery. 
                     John was grounded by events beyond 
                his control, no doubt. 
                     Right now Singapore Airlines that 
                owns 49% of Virgin, is absolutely apoplectic as it is about to 
                report losses for the first time in its history.To say that SQ 
                is completely unable to cope in a world where they are just like 
                everybody else, is perhaps overstatement. But somewhere someone 
                counted heads at VS, up and down the line, and must have called 
                for blood. But you might wonder that if John was so good, how 
                could he lose his job? 
                     That one is a bit tough to answer, 
                at least in a believable, not to mention, authoritative manner.But 
                here it is. 
                     John Ryan is a cargo guy, period. 
                He never wanted the boss’s job, nor did he ever refuse an assignment. 
                When VS told him to go to the UK a couple of years ago, that’s 
                exactly what John did, working and developing closer ties between 
                the two cargo operations that had previously been wider than an 
                ocean apart. 
                     When his former boss at VS, Angelo 
                Pusateri retired, a richer man, John dutifully fell into line 
                under his new boss, Jack Fiol, here in America. 
                     Jack, by the way is a decent, soft-spoken 
                executive to whom the thankless task was given, of axing the closest 
                thing to an icon that Virgin Cargo in America has ever developed. 
                Speaking of icons, one name that pops into mind is Sir Richard 
                Branson. 
                     The most exciting airline executive 
                in the world is out attempting to get his hands on British Airways 
                fleet of Concorde SST’s, even offering up to a million British 
                pounds apiece for the fleet of five aircraft.The aircraft are 
                aged, but still sleek, serviceable, and able to do a job. 
                     Everybody, it seems, loves old airplanes. 
                     Then we think about John Ryan, and 
                a thousand others out of work in air cargo, and wonder, why the 
                same desire isn’t directed toward people? 
                     Perhaps that’s another story.“ I 
                have nothing to be ashamed of, I did the job and delivered the 
                goods. It’s time to move on,” John said. 
                     John Ryan indicated that he was 
                disappointed, that John Lloyd, director of cargo at VS, for whom 
                John had worked, had not called, to wish him well.“Maybe he will 
                call. He must be busy. 
                     “Trying to make sense out of this 
                time in my life right now, it’s good to think that whatever happens 
                we all regard each other’s needs as human beings. 
                     ”But down is not out. John is still 
                a young man with kids in school and a zest for the rigors of air 
                cargo. The industry that is slated to continue its worldwide growth, 
                outpacing even the passenger business, will certainly need all 
                the professionalism and John Ryan’s it can get its mitts on. 
                     The John Ryan Express is on the 
                handstand, or more accurately, somewhere out on the golf course 
                right now, but before long it will be airborne once again, as 
                it ought to be. 
                     Contact John: 516-375-7050 or 516-883-9382. 
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                While Virgin 
                  Atlantic Airways wants to keep the Concorde SST in 
                  flight service, British Airways says it has 60 bids from museums 
                  around the world for its fleet of seven Concorde aircraft. The 
                  final decision of where the Concorde ends up, BA says depends 
                  on which venue allows the public the easiest access to view 
                  the aircraft. Actually where the SSTs that BA never really paid 
                  money for (unless one pound apiece paid to UK government counts) 
                  end up, depends on whether the British government will allow 
                  BA to get away with the nonsense of freezing entrepreneur Richard 
                  Branson out of attempting to make a go of flying the aircraft 
                  from London to places like New York and Dubai. 
                  The notion, that after decades of marketing snobbishness by 
                  BA and pricing tickets way out of reach of anybody but the rich 
                  and famous and other wealthy maniacs, that BA is concerned that 
                  Joe lunch bucket gets easy access to have his kids throw up 
                  on the SST leather seats, is seen by many as the real joke. 
                  What is no joke is word that money gurus at Standard and 
                  Poors looked over British Airways  books 
                  and future plans recently and demoted the airlines long term 
                  stock to “junk”. We think that the word “junk” also applies 
                  to British Airways’ opinion of where “their” SSTs finally end 
                  up . . . Here’s one nobody could have dreamed would ever happen. 
                  A shadow-led government in Iraq inviting Arab 
                  neighbors to apply to an occupying authority (U.S.) to 
                  secure rights to fly to Baghdad. “We will select companies 
                  we deem acceptable on or about July 10,” Coalition Provisional 
                  Authority (CPA) said. A Gulf Air spokesman told a 
                  reporter: “We have been in touch with the Iraqi authorities 
                  for some time.” Qatar Airways said “We have our office 
                  open with staff members already on station in Iraq.” Let’s hope 
                  both of those or any other carriers wanting to serve Iraq are 
                  sucking up to the right people. Meantime indications that Iraqis 
                  are growing increasingly disenchanted with the occupation is 
                  evident as daily reports of ambush, fighting and American and 
                  other soldiers being killed or seriously wounded have seemingly 
                  reached epidemic proportions. Since President Bush said 
                  the war was over two months ago, nearly 70 CPA troops died in 
                  separate incidences. If there is commercial service into Iraq 
                  soon, look for most of it to be air cargo as infrastructure 
                  re-equip and rebuild is followed by high-risk paid advisors 
                  in bulletproof vests . . . Nippon Airways (ANA) ordered 
                  45 single-aisle, 142-seat 737-700s with delivery starting 
                  in December 2005. Value of aircraft is put at $50 million a 
                  copy but nobody in their right mind thinks ANA ponied up anywhere 
                  near that knid of money for each airplane. The single-seating-class 
                  airplanes, to be used on ANA’s domestic and regional flights, 
                  will be equipped with CFM56-7 engines, produced by a joint venture 
                  of General Electric and Snecma of France, 
                  Boeing said. ANA now operates 26 A320s, 25 B737-500s 
                  and two B737-400s. Japanese carriers have been using 
                  more Boeing jets than Airbus aircraft although the European 
                  maker has stepped up marketing efforts here . . . FedEx Malaysia 
                  gave a customer the chance to enjoy Paris. Tracy Wong 
                  entered and won FedEx’s “Ship Now To Europe” contest. Wong, 
                  who works in Petaling Jaya was awarded her prize from 
                  FedEx managing director for Malaysia and Brunei, 
                  Ramesh Kumar Singam. FedEx recently doubled up capacity 
                  to Europe with daily MD11 service connecting its 
                  Asia One Hub at Subic Bay, in the Philippines, 
                  to the FedEx Euro One at CDG in Paris. Big Purple 
                  also became “Hong Kong Tradeport’s” first tenant last 
                  week at the its new logistics operation located across the street 
                  from Hong Kong International Airport. “FedEx’s supply-chain 
                  management services are particularly targeted for companies 
                  which require global solutions that might include international 
                  shipping, local distribution and customised activities relating 
                  to the products or services,” said Dennice Wilson, vice-president, 
                  supply-chain solutions (Asia-Pacific) . . . 
                 Always be 
                  a Paris, Always be a strike Dept.: ADP that operates 
                  Charles de Gaulle in Paris, had to delay opening of a 
                  new terminal at the airport because documents vital to certification 
                  were not delivered due to a French postal strike . . . Although 
                  it will cost fifteen bucks to log on two way e-mail aboard, 
                  United flights does hold the promise of better information for 
                  business travelers. Imagine that all those in seat phones will 
                  either have to lower call rates or go the way of eight track 
                  tapes . . . Northwest, Continental and Delta Airlines 
                  began phase one of their marketing alliance on Wednesday June 
                  18th. Alliance passengers on any flights operated by the three 
                  new amigos, get frequent flier credits on any of the carriers 
                  and also get privileges to use the bathroom in each other’s 
                  club lounges. The snag is that earned frequent flier miles are 
                  no good right now, but they will be redeemable later this year. 
                  Must be an “if” in there someplace? . . . They tried to sell 
                  El Al employees on the idea of shares in the airline 
                  but as a group they purchased a scant over 2 million of the 
                  34.7 million shares in the airline, available as part of the 
                  airlines IPO. Labor unrest and the general lousy condition of 
                  the market contributed to what must be termed an embarrasment 
                  for EL AL. The carrier resumes twice-weekly passenger flights 
                  Tel Aviv-Hong Kong, on June 28. Dora Kay was overheard 
                  commenting “Mazel Tov!”. . . Singapore Airlines continue 
                  its precipitant slide from the ranks of the super-untouchable, 
                  most admired airline companies as it axes 2,500 jobs amidst 
                  weak demand despite slashing fares and cutting frequencies. 
                  Watch for Singapore financials to report unaccustomed softness 
                  . . . “I have seen the ruler of the world of commercial aviation, 
                  and he’s Irish! “ in the low-fare market. Does that thought 
                  run through 42 year old Ryanair chief Michael O’Leary’s 
                  head when he looks at himself in the mirror? Maybe. According 
                  to one report, within the next few years, Ryanair could be the 
                  world’s third-largest airline in terms of market value at £3.2 
                  billion, with even bigger international passenger numbers than 
                  British Airways. BA likes to brag that it is the world’s 
                  favourite airline.” What would happen if Ryanair carried more 
                  pax internationally? We suppose that eventuality would serve 
                  BA right. So far as we can tell, most of what BA CEO “Hot 
                  Rod” Eddington has brought to the table, are massive layoffs 
                  at the carrier while boosting his own salary. Besides BA otherwise 
                  proper and prim, insists on misspelling the word “favorite”! 
                  We like Michael O’Leary. He is the best known, most-successful 
                  of Ireland’s “Celtic Tigers.” We love his abrasive in-your-face 
                  style, especially the time he personally drove a ten ton tank 
                  onto Luton Airport to declare war on EasyJet, a rival 
                  low-cost airline. ‘We’re going to destroy the airline business 
                  as we know it in Europe,” said Michael O’Leary as he ordered 
                  150 B737-800 jets from Boeing in early 2001. Even after 9/11, 
                  Ryanair ordered another 125 aircraft with options for a like 
                  number.Finnair always working toward the right place 
                  and time, resumes twice weekly Helsinki/Miami MD-11 service 
                  for the winter season Oct. 23 to March 28 2004 . . . Emirates 
                  having astounded the world with its aircraft mega-order in Paris 
                  adds a third daily service from Dubai to London Gatwick 
                  Aug. 1st. . . . AirTran Airways, a bright spot along 
                  the long slender fingers at ATL, puts up a pair of nonstop 
                  flights between Atlanta and Greensboro/ High Point/Winston 
                  Salem’s Piedmont Triad International Airport August 5th. 
                  . . . Northwest Airlines adds flights between Jackson, 
                  Miss. to Detroit hub beginning September 15th. Service 
                  includes two daily flights from Jackson International Airport 
                  to Detroit using regional jets. An indication of just how important 
                  air service is to the success of cities and towns in America, 
                  can be seen in the fact that a United States Senator, Trent 
                  Lott of Mississippi made the announcement: “This is a very 
                  important service upgrade for our state,” Lott, who heads a 
                  U.S. Senate subcommittee on aviation, said. “Now what else can 
                  we do for you NWA?” a Senate aide was overheard whispering to 
                  no one in particular . . . Leading the way, American Airlines 
                  Cargo expanded Expeditefs express cargo, offering 
                  the service from all of its cargo locations in Central America, 
                  Mexico and Venezuela on June 9. Expeditefs expresses, 
                  flight-specific, guaranteed service for cargo throughout American’s 
                  worldwide cargo network outbound from Caracas, Venezuela; 
                  Belize City, Belize; Cancun, Guadalajara and Mexico City, Mexico; 
                  Guatemala City; Panama City, Panama; San Salvador, El Salvador; 
                  San Pedro Sula and Tegucigalpa, Honduras; Managua, Nicaragua; 
                  and San Jose, Costa Rica. “The Expeditefs product offers 
                  higher boarding priority and faster transit time,” said Mark 
                  Najarian, vice president-Sales and Marketing for American 
                  Airlines Cargo .“Expeditefs can make faster transfers at American’s 
                  gateways, saving up to a day in international transit In addition 
                  to faster transit time, customers can now track and trace their 
                  shipments on AACargo.com for instant access to all their shipment 
                  information. Best of all reliability numbers for the product 
                  have been excellent.” Time for good news from American? “It’s 
                  a start,” says Mark Najarian. More info: www.AACargo.com. 
                   . 
                  . . On June 2, UAL launched daily service between 
                  San Francisco International Airport (SFO) and Seoul Incheon 
                  (SEL). The expanded daily service utilizes Boeing 777s, 
                  adding needed capacity across the Pacific. “The new service 
                  adds to our already expansive network, allowing the shipping 
                  community access to the capacity and destinations, critical 
                  to their business needs,” said Roger A. Gibson, vice-president, 
                  United Cargo. Flight UA807 Departs SFO - 12:00 p.m. Arrives 
                  ICN 4:40 p.m. the next day. Seoul - San Francisco Flight - UA808 
                  Departs SEL 1:45 p.m. Arrives SFO 8:20 a.m. “This new route 
                  launch solidifies United’s on-going commitment to the logistics 
                  industry,” Roger Gibson said . . . will inaugurate all-cargo 
                  flights from its hub at Rickenbacker Airport in Columbus, 
                  Ohio and Manaus and Sao Paulo, Brazil by next 
                  March having been awarded up to four weekly frequencies between 
                  the United States and Brazil by the U.S. DOT. 
                  Evergreen’s Executive Vice President Tony Bauckham said: 
                  “Evergreen is grateful to the DOT for the award of these important 
                  new rights to serve Brazil. This will provide Evergreen with 
                  a significant opportunity to add South American services 
                  to our worldwide network.” . . . Air Canada, bankrupt 
                  since April 1st, cleared a major hurdle on its recovery program 
                  reaching agreement with its pilots aimed at saving the beleaguered 
                  Canadian nation carrier upwards of a half billion dollars yearly. 
                  The carrier also said that it will launch Jazz as a national 
                  coast to coast low cost carrier . . . Pilots, by the way, improve 
                  with age. According to a detailed study by Johns Hopkins 
                  University, airline pilots are more apt to encounter difficulties 
                  aloft and on the ground based on inexperience rather than age 
                  . . . Latest ‘star’ in the world’s largest airline network Star 
                  Alliance, US Airways, which emerged from bankruptcy sixty 
                  days ago, already had cooperation agreements with United 
                  Airlines and Lufthansa. With US Airways, Star Alliance 
                  now serves 771 destinations in 133 countries . . . China 
                  National Aviation Corp. (CNAC) said it wants to buy out 
                  its partners in Dragonair, including local rival Cathay 
                  Pacific Airways which holds 19% of Dragonair. CNAC holds 
                  43% of Dragonair, the airline at war with Cathay Pacific over 
                  Cathay’s scheme to fly to Mainland China across gravy routes 
                  that Dragonair wants to protect. CNAC would then presumably 
                  merge Dragonair with Air China and China Southwest 
                  Airlines as part of Beijing’s airline consolidation 
                  effort . . . Iraqi 
                  Airways, usually a money maker despite a dozen plus years 
                  of sanctions by just about everybody trailing behind the U.S. 
                  lead, wants to get airborne again. U.N. sanctions were 
                  lifted Wednesday, May 27, clearing the way for the airline to 
                  think about getting back into business. Grounded since the U.S.-led 
                  coalition offensive against Iraq was launched in March, Iraqi 
                  would probably take a few months to get its act together before 
                  regular service could start. The carrier’s aircraft are parked 
                  and in various levels of airworthiness at Baghdad, Damascus 
                  and Amman. Offices at Baghdad International Airport 
                  were taken over by the U.S. military in April . . . Emirates, 
                  is ready to order as many as 26 Boeing 777-300ER jets. 
                  The deal totals USD$5 billion, based on the USD$191 million 
                  average list price of the 777-300ER (extended range). Paris 
                  Air Show next month would be venue for order announcement 
                  that one report indicates could include more EK orders for the 
                  yet to be built 555-passenger A380s and also up to a 
                  dozen A340-600s plus options for more. In any event, 
                  both aircraft manufacturers are discounting way off the sticker 
                  price as world air fleets dot deserts everywhere, and aircraft 
                  orders are scarce in 2003. Stay tuned for final numbers as to 
                  what these aircraft really end up costing . . . No 
                  More Room In Coach . . . As suspected AA’s campaign adding 
                  less seats and more room in coach that mostly failed to attract 
                  any real attention is being dumped by the carrier’s new management 
                  initially on American’s A300-600 fleet where the chairs will 
                  be put back aboard the aircraft . . . Malaysia Airlines made 
                  $82.5 million for its year ended March 31st, the first profit 
                  since 1997, but the airline warned that right now business is 
                  lousy due to the usual suspects of war and pestilence. Cargo 
                  jumped last year at MAS up 17.7% to 2.7 billion ftks. MAS was 
                  restructured last year by Penerbangan Malaysian Berhard 
                  that now owns more than 69% of the carrier . . . Meanwhile further 
                  down the peninsula SIA Group sold off some airplanes, 
                  got a whale-sized tax break, and managed a better profit in 
                  2002 than 2001, posting $618 million USD, proving once and for 
                  all that there are profits out there for the airline business. 
                  You just have to look harder, Bub . . . No Joy in Mudville Dept.—Those 
                  British Airways cost-cutting programs resulted in Europe’s 
                  biggest airline turning losses into a £135 million profit for 
                  the carrier’s recent March 31 reporting year. Last summer BA 
                  commenced slashing more than 10,000 airline jobs and plans to 
                  toss another 3,000 people out of work by this September. But 
                  now comes a hint from the boss of what’s next, may be more of 
                  the same. BA CEO ‘Hot’ Rod Eddington said: “These are 
                  good results in one of the toughest years in living memory. 
                  Despite the war and SARS, our people have made a tremendous 
                  contribution in delivering all of our first-year future size 
                  and shape targets.” We assume ‘Hot’ Rod was heaping praise on 
                  what is left of BA as a smaller airline that will get smaller, 
                  and that himself was also saluting people who committed job 
                  suicide, in whatever that statement was supposed to mean. What 
                  a world . . . Although Finnair posted a first-quarter 
                  loss and said the rest of 2003 so far does not look much better, 
                  stock in the Helsinki-based carrier rose 3% on the Helsinki 
                  Stock Exchange. The company said its cost-cutting program would 
                  be expanded with short-term cuts, including some temporary layoffs 
                  of up to six weeks, a freeze on hiring and cuts in capacity 
                  expected to last until at least 2005. Earlier numbers had Finnair 
                  traffic overall down, by 14.3 percent in April, and 29.9 percent 
                  in Asia. In any event, frequencies to Beijing 
                  have been trimmed from five to one weekly from Helsinki until 
                  the end of August when flights will go to thrice weekly. In 
                  June AY flights go daily via MD-11s from New York 
                  to Helsinki offering shippers even more options. Founded 
                  four years before Charles Lindbergh flew the Atlantic 
                  from New York to Paris, Finnair is not only one 
                  of the world’s oldest, but also continues to be among the most 
                  solid, best run airlines in history. AY is 58% government-owned, 
                  serves 50 destinations, via a fleet of 60 aircraft. Finnair 
                  also holds the distinction of having taken delivery of the first 
                  production MD-11 to enter service and the last MD-11 
                  ever built that AY added to its long range fleet just last year. 
                  Finnair is a member of OneWorld that includes American 
                  Airlines and British Airways. Last year, 7 million 
                  passengers flew Finnair, down from 7.5 million in 2001 . . . 
                  Air France Group scored a big fourth-quarter but still 
                  managed $138 million in profits for the financial year ended 
                  March 31, down 21.6% from the same time last year, but AF’s 
                  sixth straight year of profit . . . LanEcuador launched 
                  operations between the U.S. and mid-May. The airline 
                  began daily service between both Miami International Airport 
                  and New York-JFK and the Ecuadorian cities of Quito 
                  and Guayaquil . . . Despite less than thrilling news 
                  elsewhere, Singapore’s economy expanded by 1.6 percent 
                  in the first quarter from a year earlier. But put off the celebration 
                  because it looks like heavy weather ahead.It’s about two months 
                  since Singapore was linked to SARS. The government is now predicting 
                  tourist business will fall up to 40 percent this year. One report 
                  noted that without World Health Organization (WHO) SARS 
                  clearance, Singapore could go into steady decline. Singapore’s 
                  entertainment and tourist areas were almost vacant by late March, 
                  when the first SARS cases emerged. The hotel and restaurants 
                  sector shrank by nearly 10 percent in the first quarter. “Things 
                  are going to get worse as fallout from SARS impact continues 
                  to sink in,” a source told FlyTypers. Meantime a circulated 
                  memo at the carrier has Singapore Airlines exploring 
                  a scheme to persuade employees to accept voluntary no-pay leave 
                  and consider early retirement . . . In China passenger 
                  numbers fell 81.2% in the first 10 months of the year compared 
                  with the same time last year, China Daily said. 
                  Air China, that was supposed to conduct its initial public 
                  offering on the stock market may not, while SARS forces the 
                  carrier to join China Eastern and China Southern Airlines 
                  to delay 39 new aircraft scheduled for delivery this year . 
                  . . Lufthansa says don’t blame air cargo, if numbers 
                  elsewhere in the airline business don’t add up as share of revenue 
                  earned by LH’s Global Partners increased by 54% between 
                  1998 and 2002. What’s more as if working and playing well with 
                  others is not enough, LH Cargo said that right now cargo is 
                  generating 40% of its business with this group of customers. 
                  Eggs in one basket? LH says, not to worry, it sells 37% of premium 
                  cargo products to eight Global Partners, and that the trend 
                  is rising. Dr. Andreas Otto, member of the Lufthansa 
                  Cargo Executive Board, responsible for cargo marketing and sales 
                  is one tough bottom line driven cookie who is jubilant with 
                  the result, so much so, that last week everybody took a powder 
                  and gathered for the fifth consecutive year to participate in 
                  a Global Partner Council. With breathtakingly beautiful 
                  Salzburg, Austria as backdrop, Klaus Herms, 
                  CEO of Kuehne & Nagel took a moment, looked up from his 
                  slice of good luck and Saacher Torte and summed up the general 
                  feeling of the moment and year so far saying: “In such difficult 
                  times for the global economy and world politics as we are seeing 
                  now, it is especially important to have a good partnership with 
                  a carrier. Only by jointly exploiting all the synergy effects 
                  can the partners benefit and together grow their business, as 
                  we are doing with Lufthansa Cargo. “Lufthansa’s Global Partners 
                  are eight international air freight forwarders: Exel, Kuehne 
                  & Nagel, UTi, Hellmann, DHL Danzas Air & Ocean, Schenker, Panalpina 
                  and Geologistics. The aim of the Global Partnership Program, 
                  LH assures, is for the companies to grow together, to create 
                  synergy effects in sales, lower transaction costs and drive 
                  progress in areas of key importance for the sector. “The intensive 
                  collaboration between Lufthansa Cargo and its Global Partners 
                  naturally benefits the end-users in the industry,” said Michael 
                  Vorwerk, Vice President Global Accounts and Business Partners 
                  at Lufthansa Cargo. It also means better results for everybody. 
                  Who can’t use a bit more of that . . .
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             DNATA 
              AHS: 
              BEST SURPRISE IS 
              NO SURPRISE 
              
              Jean Pierre (JD) DePauw 
                 Somebody 
              might wonder how is it possible that Dnata, the ground handler of 
              record in booming Dubai International Airport could not only build 
              its business at breakneck speed but also be able to achieve absolute 
              advanced credibility in handling at the same time? The question 
              may beg an answer but to JD, who is the hands on man on the scene 
              at DXB, it is really a no brainer. 
                   “Our operation at Dubai International 
              Airport, has achieved accreditation to the AHS (Airport Handling 
              Standards) 1000.  
                   “The IATA-approved quality standard, 
              affords Dnata airline customers the option to tailor procedures 
              to their specific requirement. 
                   “The advantage of AHS1000 is that 
              it creates an atmosphere of real partnership between airlines and 
              their ground handler. 
                   “Performance targets are agreed upon 
              which benchmark the entire operational procedure. 
                   “In other words everybody knows what 
              to expect. AHS 100 insures that the best surprise is no surprise. 
                   “AHS1000 at Dnata coupled with ISO9001 
              certification forms the complete overview standard.“ISO looks inward, 
              while AHS talks to the specific needs of the airline customer.” 
               
             
              
            A HUBRIS 
              STALLS 
              VIRGIN SST 
                 This 
              is a story that defies any timeline. By the moment you read this 
              things may have changed.  
                   British Airways rejects latest attempt 
              by Sir Richard Branson to buy five Concorde supersonic jets for 
              £5 million, deciding that it will retire its fleet in October.  
                   The BA snub included a statement: 
               
                   “Concorde is not for sale. Our position 
              is absolutely unchanged on that.”  
                   Sir Richard originally offered just 
              £1 for each Concorde - the same amount BA paid the Government for 
              the planes in 1984. 
                   “That’s a nice profit for BA versus 
              cost,” Richard told reporters.  
                   Versus is the key word here. BA would 
              rather shoot itself through the head than ever see upstart Virgin 
              end up with Concorde and the cache, the still beautiful airplane 
              would surely bring.  
                   Virgin Atlantic has this plan to fly 
              the SST on routes from the UK to Dubai, Washington, New York and 
              Barbados. Now with any luck, this story will get nasty.  
                   Virgin already dropped the other shoe, 
              calling BA’s refusal: “industrial vandalism”.  
                   Most folks would agree, that if Virgin 
              wants to take on the SST, an airplane that will only end up parked 
              and decaying somewhere, why not let them?  
                   Sir Richard continues his one-man 
              crusade.  
                   He is the most exciting airline executive 
              in the world right now. 
             
              
                 Mike 
              Eskew, Chairman and CEO of UPS spoke to a group of business leaders 
              at the Empire Club of Canada in Toronto (May 22, 2003). 
                   During his speech, Mr. Eskew addressed 
              emergence of a new business space, synchronized commerce, and the 
              revolutionary role it will play in eliminating barriers to the free 
              flow of goods, information and funds across borders, and the question 
              nearly everybody wants an answer to:  
                   Why did UPS change its logo? 
                   The entire speech can be viewed at 
              www.ups.com. 
             
             Globalization 
              Key To Future 
                 “I 
              believe we’re truly on the precipice of a new age of commerce. 
                   With a new age comes new rules, new 
              models, new ways of looking at things, new challenges, and rich 
              new opportunities.  
                   Back on March 25th, we at UPS did 
              something we hadn’t done in over 41 years.  
                   We changed our logo.  
                   At UPS we’ve changed our brand identity 
              only two other times in our 96-year history.  
                   So this was a big, big deal.  
                   The brand change goes beyond cosmetics. 
               
                   This is about much more than a new 
              logo design or a new coat of paint. This is a reflection of a company 
              with new capabilities—a company with a new outlook on where the 
              future of commerce is headed, and a vision to help our customers 
              navigate and thrive in this new age. 
                   We believe the confluence of three 
              essential flows of commerce is being driven by those two giant mega-trends 
              affecting every business and economy today, globalization and consumer-pull 
              technologies, that empower customers like never before.  
                   We feel so strongly about the power 
              of synchronization that we’ve aligned our company behind an ambitious 
              mission.  
                   A mission of enabling commerce by 
              smoothing the bumps in the road that restrict the free flow of goods, 
              information and funds, whether those trading partners are located 
              across the street or across the world.  
                   We believe this new age of commerce 
              is also creating an entirely new industry.  
                   With apologies to the late great astronomer, 
              Carl Sagan, we think we’re at the Big Bang stage of a new industry 
              space that will help ease and expedite the flow of commerce. A business 
              space charged with synchronizing global commerce.  
                   A Big Bang brought on not by stars 
              aligning, gases swirling, or atmospheres colliding, but by complementary 
              technologies, infrastructures, business standards, managerial and 
              financial practices and shared beliefs in the liberating powers 
              of free, fair and unfettered world trade.  
                   In a nutshell, synchronizing commerce 
              is about managing and coordinating the various flows of goods, information 
              and funds among supply chain partners to better balance and optimize 
              demand and supply cycles.  
                   A decade ago, we started hearing about 
              the emergence of the information superhighway, and the promise it 
              carried for commerce and society.  
                   Today, we must look even further beyond 
              an information superhighway, to the metaphorical equivalent of a 
              “global interstate highway system” capable of transporting goods, 
              information and funds with speed, precision, security and efficiency. 
                   Another way to think about it is this: 
                   Think about all the activities and 
              strategies involved in getting the right product, to the right place, 
              in the right time, and in the right physical and financial condition. 
               
                   That, of course, is easier said than 
              done.”  
                   For more on how UPS is putting 
              its new philosophy into practicality go to www.ups.com. 
               
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             Latest 
              On BAA 
                  They 
              want to expand airports in the UK as sides line up for what should 
              be a howl and outcry of protest that will continue long and loud 
              all across Great Britain.  
                   For some time now the dye has been 
              cast for an expansion or even move to a new airport as London’s 
              Heathrow International, surrounded and seemingly unable to expand 
              beyond its current size, is hopelessly outdated without adequate 
              runways.  
                   But don’t tell that to BAA who operate 
              Heathrow, Stansted and Gatwick.  
                   In BAA’s view, all three can be expanded. 
               
                   People living around the airports 
              will most likely find out whether up to 50,000 homes will make way 
              for bigger airports just in time for Christmas.  
                   It had been thought that maybe a new 
              field altogether could be built at Cliffe, in Kent.  
                   BAA said that Cliffe can drop dead. 
               
                   Instead BAA wants to up LHR two runways 
              to three, overturn a deal not to expand at Gatwick until 2019 by 
              doubling the size of the airport and finally according to one report 
              at Stansted expansion would “drown some of England’s prettiest villages 
              in noise.”  
                   The hot potato goes to Transport Secretary 
              Alistair Darling who is damned, no matter what he does.  
                   BAA told the government:  
                   “This is a critical decision for the 
              UK,” he said. “If we do not provide the infrastructure for aviation 
              to grow, we will cause significant damage to our country’s international 
              competitiveness.” 
                   Air travel in the area is predicted 
              to grow from 117 million passengers a year in 2000 to 300 million 
              in 2030.  
                   Meantime on the heels of all that 
              the European Court of Justice where the homeowners around all those 
              airports may very well end up, ruled against Great Britain holding 
              a “golden share” in BAA. 
                   BAA said it will not oppose the British 
              Government’s exit.  
                   The government has been a shareholder 
              in BAA since 1987 with no financial stake in the company, but with 
              the right to block anyone from acquiring more than a 15% of BAA. 
              The EC has gone after a half dozen EU airports in the past half 
              dozen years in an effort to get governments out of the airport business 
              . . .  
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