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       A 
        R C H I V E S 
      SPECIAL 
        FEATURES 
      AIRLINE OF 
        THE YEAR  
           It’s 
        not with just a little consideration that we salute Atlas Air as Air Cargo 
        News 2002 Airline of the Year.  
             Let’s face it, there are almost as many 
        heroic stories in the past twelve months to be told as there are airlines 
        flying around out there.  
             Atlas Air by exact definition is not even 
        an airline, but rather a phenomenon that company founder, the late Michael 
        Chowdry invented.  
             Atlas is an ACMI—Aircraft-Crew-Maintenance-Insurance 
        operator. 
       
         
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            The late Michael 
            Chowdry (left), founder of Atlas and Richard Shuyler (right), current 
            CEO of Atlas. While Atlas, post 9/11 struggles (like everyone else), 
            Rick & Co. show the guts to persevere. | 
         
       
       
             But 
          Atlas Air and specifically its CEO Rick Shuyler gets our nod as air 
          cargo’s best for the company’s tenacious, tough and never say die attitude 
          during what we are sad to confirm, is the worst year in commercial aviation 
          history.  
               But before we go any further let’s back 
          up a moment.  
               Just as the century turned its first full 
          year, Atlas Air Worldwide Holdings successfully completed an IPO that 
          made its founder, the aforementioned Michael Chowdry, and some others 
          very wealthy.  
               The company began Year 2001 full of hope 
          with a billion dollar market cap, a fleet of B747-400s and other aircraft 
          at work on lease or ACMI all over the place, and a wish-list of new 
          ideas yet to be acted upon. 
                At 
          that point just having come out of the go-go 1990s, the horizon seemed 
          endless.  
               But then Mr. Chowdry, who held his pilot’s 
          license and regularly enjoyed a few hours aloft in any number of exotic 
          collectible aircraft he kept at a base near the old Atlas headquarters 
          in Golden, Colorado elected to take a short hop with a reporter from 
          the Wall Street Journal.  
               All things considered, as Atlas was about 
          to release financial figures, contact with a writer from the most influential 
          financial newspaper on the planet, that included a brief jaunt into 
          a crystal blue Rocky Mountain sky seemed like a good idea.  
               But just like a black cloud which suddenly 
          turns day into night, in less than an eye blink after take off, Mr. 
          Chowdry and the reporter died instantly as the plane crashed.  
               Everything terrible that happened to Mike 
          Chowdry occurred in a moment. It’s likely that neither man ever knew 
          what hit them.  
               But up in Purchase, New York at Atlas 
          Air headquarters, life had to somehow continue amidst unbelievable shock 
          and grief, not to mention the empty hole that faced Atlas Air itself. 
           
               Mike Chowdry had assembled a first class 
          team. But as far as anybody knew, Mike Chowdry was the show at Atlas. 
          He was the indispensable creator, the drive and ideas, the reality and 
          heart and soul of a great international company, fielding more than 
          34 B747s all over the world. 
               “At first I looked out my window and everything 
          was the same,” recalled Rachael Berry, director of corporate communications. 
           
               “But then after a short while, I realized 
          that there were no footsteps in the hall. No Michael Chowdry with another 
          idea. He was the excitement and the drive and the sense of adventure 
          we all felt.”  
               But as bad as early January 2001 was for 
          Atlas, nothing and probably no one could have prepared the company for 
          9/11. 
               Fallout of that horrific attack continues 
          right now, as companies once thought invincible, from IBM to McDonalds 
          and elsewhere, in every part of the business sector continue a spiral 
          downward driven by a kind of bottomless lack of confidence and sureness 
          of what lies ahead.  
               But despite the uncertainty, here in 2002 
          Atlas Air has taken delivery of aircraft and acquired Polar Air Cargo, 
          an acquisition most industry wags thought was one stupid thing to do. 
           
               One of the positive stories of 2002 is 
          the emergence of Polar Air Cargo as a prime-time quality resource. In 
          fact, that recent awarding of frequencies into Hong Kong will be used 
          for fifth-freedom flights by Polar to build up activity via Hong Kong, 
          Manila and elsewhere with the carrier’s growing presence at Inchon, 
          South Korea. 
               Simply put, Polar Air Cargo under Atlas 
          Air is the come-back cargo airline of 2002, and maybe will turn out 
          to be one of the great turnarounds in recent memory.  
               Reliability for service delivery, shipped 
          as booked and other critical benchmarks are on a dramatic upswing at 
          Polar. 
               Customer satisfaction has naturally followed 
          suit. Even operators who were licking their chops to add flights to 
          Hong Kong are laying back, in no small part because now Polar is a for-real 
          air cargo resource powerhouse.  
               Sure, the dock strike coupled with the 
          frenzy of business that is mainland China today, has helped Polar.  
               Likewise, the idea of acquiring Polar 
          may have been thought of initially during the era of Mike Chowdry at 
          Atlas.  
               But the action to take a calculated risk 
          at a tough time, was very much a post-Michael Chowdry decision.  
               The last laugh, if there need be one, 
          appears to go to Atlas which very well could see a big part of its future 
          success because of its Polar acquisition.  
               The other thing about Atlas we like is 
          that in this year of big losses, and questionable accounting practices 
          at Arthur Andersen after that company helped count Enron as the biggest 
          bankruptcy in history, Atlas needed to confront Andersen’s work on the 
          Atlas books.  
               Atlas management bit the bullet, dumped 
          Andersen, and when their new accountants found problems, Atlas stood 
          up, took the heat and moved on.  
               Now these financials could still jump 
          up and bite a bit. But the way Atlas CEO Richard Shuyler handled the 
          event and assured everyone that the situation was/is under control, 
          continues to impress.  
               For us here watching air cargo history 
          unfold, the addition of Jeffrey Erickson as company president at Atlas 
          is also an interesting, even intriguing move.  
               Once upon a time during the early 1990s, 
          at TWA, Jeffrey Erickson and Richard Shuyler were a potent one-two punch 
          at Trans World Airlines (TWA) assuming command of that airline after 
          it had been systematically looted by Carl Icahn.  
               For several years, the duo kept TWA flying 
          against what we know now were impossible odds.  
               But they did it at TWA with smart, savvy 
          and prudent handling of everything, including what little money the 
          carrier had, to dealing with a large and mostly unhappy labor force 
          and a fleet of aircraft that had seen better days.  
               Will Atlas Air make it in the 21st Century? 
          After what happened to United Airlines earlier last month, it is fair 
          to say, nothing is for certain.  
               But we like Atlas. They are big and tough 
          enough and even more, they seem to want to win. Often in history, people 
          with a will to do what might seem far-fetched, even impossible, surprise 
          everybody.  
               Just as we finished this salute, Atlas 
          announced a contract for one of their B747-200s which will go into service 
          at Korean Air Cargo.  
               Now we know Ken Choi, the old cargo pro 
          at KAL Cargo, who signed the contract. If Ken is signing up for Atlas 
          services, that indicates to us, as business crawls back and the cream 
          rises to the top, then the company and idea that Mike Chowdry began, 
          and courage continued, will be leading the way.  
       
      
         
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             ALAS, 
              UNITED 
                 United 
              Airlines announced Chapter 11 bankruptcy Monday, December 9, 2002. 
              That day in airline history will surely be bookmarked as the definitive 
              moment that changed everything in American commercial aviation. 
               
                   But, as the slippery financial slope 
              accelerated the parent airline into uncharted territory for the 
              first time in 75 years, United Worldwide Cargo let it be known that 
              for its part from now and into the future, (and beyond), it’s business 
              as usual. 
                   UAL Cargo Vice-President Roger Gibson 
              told Air Cargo News:  
                   “Cargo has been a solid performer. 
              During the second quarter we assumed control of operations at a 
              dozen additional cargo transfer facilities in North America to insure 
              our standard of service that our customers demand. While revenue 
              went up during the quarter, by 6% we were especially pleased just 
              recently to score a record 8.1 million ton mile day, our best since 
              9/11.  
                   “We understand the challenge our cargo 
              product and airline faces ahead. Yet cargo reliability has never 
              been higher. While there is always room for us to do better in air 
              cargo, we will maintain our service delivery and full product lines 
              as we look for ways to better serve our customers and service partners.” 
               
                   UAL Cargo serves 134 destinations 
              in 34 countries with 1,000 flights daily. More information at www.unitedcargo.com. 
            
               
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                 United 
              Airline’s failure in getting federal loan guarantees puts to rest 
              once and for all the employee stock option plan ESOP as a way to 
              do airline business. United stock, which once had been the most 
              vaunted in the industry, has just been pounded into dust.  
                    Eighty 
              thousand people at an airline once owned by Boeing, with a record 
              of accomplishment dating back to the beginnings of recorded commercial 
              aviation, has been gut-punched, first by September 11, 2001 and 
              now by three people on a Washington panel called the Transportation 
              Stabilization Board (TBS).  
                   The green eye shades and gartered 
              sleeves of some banker-thinking mentalities have put what they believe 
              or have been told is United’s ability to repay, above the future 
              of the largest, employee-owned airline in history, a great transportation 
              company, developed during more than 75 years of service to America 
              and the world.  
                   “It’s a free market,” is what will 
              be said. “United’s business plan was no good,” is what is already 
              in the news, as quoted from some sources.  
                   We kept thinking what if Lee Iacocca 
              had to go before these guys when he was trying to save Chrysler? 
              At what point do we finally say that we cannot allow a company to 
              go down? 
                   Couldn’t these men use their money 
              to work change at United?  
                   Unlike other failures this year, United 
              apparently was not doing business in the manner of, say Enron or 
              other companies, which figured out a way to create and boost their 
              stock market value with smoke and mirrors.  
                   Maybe the business plan is/was flawed. 
               
                   But, everything needs to be questioned 
              including the politics of why United has been cut loose by the U.S. 
              Government at a time of its maximum peril. What you hear and read 
              right now must be viewed in historical perspective. That means, 
              perhaps some time down the road, what really happened to United 
              will turn out to be quite different than what we are told or believe 
              we know, right now. 
                   When Pan Am had a B747 blown from 
              the sky above Lockerbie, the flow of passengers which kept the carrier 
              in business dried up, and before long Pan Am was gone. There was 
              no offer of aid or bailouts to the carrier.  
                   Likewise the travail of carriers worldwide 
              post 9/11 continues.  
                   When you think about it, in light 
              of 9/11, Pan Am probably should have been offered what is now considered 
              ‘new normal’ for businesses that are victims of terrorists.  
                   United Airline’s biggest fault after 
              having flown so high, wide and handsome for three quarters of a 
              century is that right now in spite of everything, and because of 
              forces beyond control, she has come up just a little short of land. 
               
                   In the overall scheme of things, what 
              United wanted—$1.8 billion, is chump-change next to the bigger dream 
              of what this airline is all about.  
                   Maybe because it was never done before, 
              no one really knew how to manage an ESOP airline.  
                   Surely, since everybody who worked 
              at UAL owned a piece of the company, they should have been given 
              some strong medicine. 
                   But at the very least, United deserves 
              better from these bankers than the rude, even strangely cruel rebuff 
              to their attempts at survival.  
                   Other carriers, it should be noted, 
              mounted an effort to influence the decision to not support the United 
              plan. 
                   Continental Airlines CEO Gordon Bethune 
              was quoted in the NY Times:  
                   “I’m glad we won’t have the federal 
              government subsidizing this competition.”  
                   Bethune, who writes books about himself 
              should shut up already.  
                   Somebody once said that there is no 
              such thing as a good debt or a bad mother.  
                   It is not too much, as an American 
              born and raised on aviation in the 20th Century, to think of United 
              Airlines as mother to us all. 
                   A Rhapsody In Blue is sent back to 
              United. 
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             RAM 
              MENEN: 
              AIR CARGO EXECUTIVE 
              OF THE YEAR  
            
               
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                Ram 
              Menen is no dummy. 
                   But somewhere inside this most genteel 
              and civilized leader of the world air cargo community, there must 
              be the smallest voice that speaks every once in a while as he kisses 
              his wife, Malou and son, Ram Jr. good-bye:  
                   “What the hell am I doing this for?” 
                   As General Manager air cargo for Emirates 
              SkyCargo in Dubai, Mr. Menen is anything, but desk-bound. 
                   Ram finds himself on an airplane, 
              in a hotel room, and out of a suitcase, more days and nights than 
              he probably would like admitting. 
                   But Emirates SkyCargo is on a mission 
              to become one of the great airlines in history.  
                   Mr. Menen has been “Mr. Air Cargo” 
              at the carrier since the airline took off 17 years ago via a couple 
              of rented PIA aircraft.  
                   As someone who worked his way from 
              the ramp up, he knows that aspiring to be something better can’t 
              be accomplished on the cheap. 
                   So Ram Menen works very hard, both 
              for the airline and everywhere else for the air cargo industry. 
               
                   But that also means daytime is whenever 
              you are in it. 
                   Try this schedule for a moment. If 
              it’s Tuesday, then this must be Belgium. Two meetings in one place 
              followed by the red eye, all-night flight, followed by all-day sessions 
              in Rangoon or some other place, for crying out loud, are par for 
              the weekly schedule of Ram Menen.  
                   If somebody at the other end of the 
              phone advises packing a bathing suit, Ram can only laugh.  
                   All of that said, you couldn’t make 
              these things up. Someone is not named “best in class” just because 
              they show and work hard up all the time.  
                   What we really like about Mr. Menen, 
              is his outstanding mind, sense of humility and his ultimate flexibility, 
              no matter the situation. 
                   Ram Menen is a genuine original. He 
              is the rarest of individuals. Ram Menen has the power and will to 
              move us all. 
              
              
                   The 
              combination of excellence that is Ram Menen, is bestowed, by whoever 
              makes those things up, upon a very few people.  
                   Ram has a God-given gift if you know 
              what we mean.  
                   You can put him down in the middle 
              of any situation, anywhere in the world, almost at any hour and 
              he will know what to do.  
                   No matter what the situation, Ram 
              Menen is always relaxed and at home, thinking ahead, outside the 
              box always inclusive of what will work best for customer, company 
              or organization.  
                   He always makes the best of whatever 
              is going on, advancing every agenda. Ram Menen is never about Ram 
              Menen either. Only the best people you ever knew are like that. 
               
                   Take the case of the TIACA Hong Kong 
              show last September. 
               
              
                 
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                    Did 
              you notice that there was almost no news out of that show? 
                   While others were dragging around 
              like a bummed out Li’l Abner, Ram Menen was sizing up Hong Kong 
              or Shanghai, as destinations for Emirates SkyCargo. 
                   Just a day before, EK had launched 
              B747 all-cargo service from Shanghai to Dubai, but now he is gently 
              weighing the pros-and cons with a local reporter of maybe lighting 
              up the local sky and air cargo scene at SAR with the biggest, full 
              schedule air cargo freighter the world has ever seen. 
                   “The all-cargo Airbus A380 super-jumbo 
              that will enter service with SkyCargo in 2008 is going to change 
              everything,” says Ram Menen.  
                   “We are keeping options open. The 
              great thing about flying a freighter is that you can move to where 
              the action is. Put another way, SkyCargo is an international conveyor 
              belt linking up buyers and sellers everywhere. 
               
              
                 
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                   “We 
              know that the future will include manufacturing centers of China. 
              That’s why we are keeping our plans fluid.”  
                   Here is Hong Kong wearing its heart 
              on its sleeve. Here too is the Prince of Light, in an era of darkness 
              in many parts of air cargo, doing his best to offer truth and hope. 
               
                   Ram did the same thing in 1996 when 
              TIACA held its first, over the top, successful show ever at Dubai. 
                   Remember that you read this here. 
              Without Ram Menen, it is doubtful that there would be a TIACA today. 
               
                   While others have a TIACA show and 
              quickly fade from view (anybody ever hear again from anyone in Seattle 
              where the show was held just ten years ago?), Ram Menen saved TIACA 
              once in 1996 as mentioned, and continues to contribute today on 
              a major basis to the organization.  
                   Ram Menen has brought style and class 
              everywhere he moves in the air cargo business.  
                   His comments and insights are always 
              newsworthy and beyond that, useful to amateurs everywhere, as this 
              world of air cargo opens and develops as the most exciting part 
              of the airline business.  
                   The interesting thing is that Ram 
              would tell you that he is proud to be an amateur too.  
                   Maybe that’s why he keeps moving up. 
               
                   The greatest airline in the Middle 
              East listens to Ram Menen. 
                   Air Cargo News is honored to name 
              Ram Menen Air Cargo Executive of the Year 2002. 
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