Here is what he said:

A great leader is humble, customer-focused, and dedicated to building a strong team. Recognizing that no one excels in every area, effective leadership means identifying your unique strengths and surrounding yourself with individuals who complement your skills. It's about creating an environment where team members feel empowered to share ideas, challenge the status quo, and work collaboratively to make meaningful changes.
     Furthermore, leadership is fundamentally about connection—being present, listening attentively, and acknowledging the contributions of others. By engaging in face-to-face interactions, celebrating successes, and even having a bit of fun, leaders build trust and inspire teamwork. At United Cargo, we believe that our collective success is rooted in these principles, making them the cornerstone of true leadership.
     In the fast-paced airline and cargo industry, these leadership attributes become even more crucial. Leaders in this sector must navigate complex logistics, stringent safety regulations, and rapidly evolving technologies while ensuring efficient and reliable service. They inspire confidence in both their teams and their customers by fostering an environment of continuous improvement and adaptability. This industry demands precision and resilience, and effective leaders drive innovation and collaboration that not only meet operational challenges but also set new standards for excellence.