Turkish
Cargo
Forwarder Partnership
Halit Anlatan, Turkish Cargo VP Sales
& Marketing at Turkish Airlines says,
“For the past half decade in the air cargo sector,
global hi-tech and international companies have increased tonnage, and
as a result the expectation for lower freight rates has been in play.
“That has caused some pressure to indulge new
sales strategies on the airline end.
“In fact, we can say that doing business, including
air cargo sales that had not changed for 50 years, is undergoing significant
change in 2016.
“All of this activity points to the need for our
enhanced relationship with freight forwarders, and looking ahead we only
see a continued evolution in the way air cargo does business. It requires
a more professional structure between airline and forwarder as a basis
to how we both will do business in the future.
“In the air cargo sector, where need for know-how
is felt the most, the airline-freight forwarder partnership must speak
the same language. The stronger our cooperation and understanding with
the forwarder, the greater air cargo industry growth. That is why Turkish
Cargo thinks of and calls forwarders our friends and partners.”
Nowhere To
Hide
“Since the end of 2015 and now again in 2016,
the negative effects of the global economy continue to be felt everywhere.
“As airline companies and forwarders, we are on
the same flight together, like it or not.
“We all see and believe that enhanced global trade
and closer cooperation can lift everyone above and beyond most challenges.
“We need to keep searching for new solutions with
our partners.
“All of this said, our message here is quite simple.
We are very satisfied with our worldwide agents who honor us, partnering
their businesses with our services.
“Freight forwarders need to know that we want
them to speak up loudly, pushing us for better service and new trade routes.”
Non-Stop Changes
“As mentioned earlier, Turkish Cargo foresees
great changes ahead in the air cargo sector.
“We are gearing up for airline companies and forwarders
to work together in an atmosphere of enhanced cooperation.
“By working together, we can all go even further
than otherwise might be possible.
“We look forward to product-specific and key-account
based cooperation that will draw our partnership even closer.”
The Same
Page
“It is not possible for two organizations that
work so close to each other not to affect one another. Our organizations
need to draw even closer together and work hand in hand to enlarge our
sector together.
“Both airline and forwarder companies should make
standardization of services job number one in order to make what we do
more compatible with trade and increased quality level.
“However, it is becoming more and more crucial
today for the airlines and agents to find a way to help our common partner,
the shipper, understand exactly what to expect in real time.
“For example, certain limitations and prohibitions
that airline and forwarder companies face—such as security concerns,
embargos, operation preparations, etc.— need to be transparent to
our customers for the sake of the partnership.”
Geoffrey
|