I had just landed in Frankfurt having flown in from Hamburg.
     I recall someone calling and saying that an airplane had crashed into The World Trade Center.
     Inside the airport I went to the lounge to watch the story on television.
     The feeling was utter and complete disbelief.
     Everything just stopped and we all just stared at the TV set for more than an hour, transfixed by the horror in New York City.
     It was as if time stood still.
     The day was one of those days that will be remembered by everyone that experienced it.
     I know that I will never forget it.
     I called my wife who said:
     “It’s so surreal that at first when I saw it I thought I had turned on a movie.”
     We were at Ground Zero last year and I still feel the shivers thinking of the loss, especially for people who lost their loved ones there.
     We were also filled with thoughts for friends who were actually inside the World Trade Center when the terror attacks occurred.
     They experienced first hand what the rest of us only saw from a distance.
     Early on, after 911 our friends that we had known for some years never mentioned that they somehow escaped certain death.
     Both of course felt lucky to be alive but still in shock, were unwilling to talk about their experience.
     Eventually they told us the story.
     I think that the amazing thing is, that there is something in humans that allows us to get over the shock, but we can never forget.
     Today we still talk about 9/11 and we all agree that a handful of people changed everything for so many people, including how the airline business will be conducted forever into the future.