Vol. 10 No. 110                                                                                                                    Thursday November 3, 2011

 


EMO Wins LH Top Award

     Recently Lufthansa Cargo held a two-day customer event in New Orleans and recognized the top forwarder partners in both its USA Business Partner Group and also its Global Partner Group. Lufthansa Global Partners number an even dozen participants; U.S. Business Partner Group includes fifteen forwarders.
Criterion for the prestigious Lufthansa Cargo Award includes booking quality (booked freight matched with what was delivered), no show ratio and on-time delivery.
     The USA forwarder that won the top spot, realizing the best shipment delivery quality, is fast growing EMO Trans.
     Olen Wood, EMO Trans President, (photo above front right) accepted the Customer Quality Award on behalf of EMO.
     In New York, Jo Frigger, (photo above back center) EMO Trans Chairman & CEO, told FlyingTypers:
     “We are of course happy and proud to have received this recognition.
     “It is always EMO Trans’ goal to provide excellence and total care every step of the way to both our customers and service partners.
     “This recognition belongs to our entire team for delivering flexibility, customized programs and personalized service,” Mr. Frigger said.
    DB Schenker was the winner of the Global Partner Group of Lufthansa Cargo with Paul King, Vice President of Product Management, pictured with Achim Martinka (r), Vice President Lufthansa Cargo for the Americas, accepting the award.
     Mr. Martinka noted:
     “We accord extremely high visibility on our internal and external metrics to ensure that our customers and vendors receive the highest level of service.
     “Quality is an integral component of air logistics.
     "If you look at the entire supply-chain, there are several factors that influence the overall on-time performance of a shipment.
     “Usually a good portion of that development takes place at our end and we have to manage it by constantly improving our processes.
     “Another big chunk of the problems we experience begins with the quality we receive from our customers.
     “It’s in our mutual interest to improve this aspect together with our partners, and we believe that the way to do it is by having a constant and constructive dialogue,” Achim Martinka said.
     Catching up on the forecasted winter frequencies for the Americas that go into effect at this time, Achim Martinka downplayed the FRA night flight ban, noting that the number of flights in and out of USA remain unchanged.
     “While there is obviously a shift in the hours of flight operations, we are working closely to fill the needs of our shippers and customers at the various destinations to minimize impact.
     “Right now with all lines open and close cooperation all around, it is a wait and see time to measure performance up and down the line during the next weeks and months.”
     Achim Martinka is working in well, and loving every minute of his assignment as top cargo executive in the key Americas market.
     He notes that although he still travels quite a bit, he was on hand to celebrate his son’s fourth birthday and despite his responsibilities and challenges, he has managed to squeeze in playing one soccer game a month.
     “I hope to suit up and play at least two matches in 2012,” Achim said, making an early, albeit hopeful, New Year’s Resolution.
     “As in the business world, competition keeps one sharp, and playing with players who are 10-15 years younger takes conditioning to the next level,” Achim smiled.
     Works for us.
Geoffrey/Flossie

 

 

FRA Night Ban 2003 Agreement?

     You can never tell when you start covering a story where the trail will lead.
     We have been writing, following and in some cases leading global coverage of that hideous, locally-imposed night ban on air cargo movements, which is now in place at Frankfurt International. Among other things, it has caused Deutsche Lufthansa to reposition its entire all-cargo fleet elsewhere, adding travail to travel, with added expenses that can hardly be tolerated.
     So while everyone is now more or less resigned to waiting until sometime next Spring for a Federal German Court to overturn the absurd edict handed down by the lower court in Hesse (the area FRA is located), here comes the well-respected publication Speigel with a letter from an official who says he knows why the airport was shut down for night flights on October 30.
     The letter is from Dr. Rainer Rahn (member of the Frankfurt town Parliament) to the Spiegel (No. 44 from October 31st) and is in response to a recent Spiegel interview with Lufthansa CEO, Christoph Franz.
     “Either LH CEO Mr. Franz does not know what he is talking about,” Dr. Rahn writes, “or he is intentionally not telling the truth.
     “The night flight ban was the negotiated deal for the expansion of the airport.
     “This was the result of mediation in the year 2000, as requested by airport operator FRAPORT in 2003 and confirmed by the Hessian civil court in 2009.
     “The former Hessian Governor Roland Koch has always said:
     “‘Expansion of the airport only IF coupled to a night flight ban.’
     “Subsequently, the judge’s decision to ban night flights was a logical consequence to the above deal and should not have surprised anyone.”
     So the question is, if this letter bears out, when is a deal not a deal?
     Your move.
Geoffrey/Flossie

 

Asset Management Of Cargo Containers & Pallets

     It’s interesting to see how certain developments look when put into perspective through the passage of time. The particular timeline is 1996 and former Qantas cargo chief (Executive Director) Emmet Hobbs, a New Zealander, was working for CHEP, a Brambles company (he retired in 2003), but is still active serving on BOD with Mainfreight New Zealand.
     With the asset management pedigree of Brambles and CHEP and Emmet’s air cargo experience, he embarked on a quest to educate and ultimately convince airlines to sign up for what has been known as “ULD pooling & management.”
     Knowing the ropes from his time as a member of the IATA Cargo Committee, Emmet lobbied the cargo executives at various events and occasions. I vividly recall a meeting IATA arranged at Emmet’s behest as a moderator for such a meeting in Los Angeles, CA at one of the airport hotels.
     A charismatic personality, he did a great job presenting the concept of what CHEP proposed, using the analogy of the wooden pallets the company managed worldwide to illustrate how pooling worked.
     It was a compelling case and yet the degree of skepticism permeating the conference room was as palpable as one’s pulse.
     It must be the fate of the ground breakers to be ahead of their times; the idea that a carrier would turn over its entire ULD inventory to a third party that would manage it professionally for them was beyond anything those present for that meeting 15 years ago could imagine.
     The other factor was that those airlines were mostly major carriers with tens of thousands of units each and the risk of experimenting with these assets was too daunting.
     Nothing happened until Swissair founded Globepool in 1999 to provide ULD pooling and management services to its erstwhile Qualiflyer alliance member airlines.
     Several of those carriers were midsize airlines that allowed for a gradual rollout.
     Before it could fully mature though, in late 2001 Swissair’s parent SAirGroup went bankrupt.
     The Globepool business was acquired in a management buyout led by Philip Hill and Jorgen Veslov, renamed Unitpool, and eventually landed Swissport as a majority owner in 2003.
     Fast forward to 2010 and indeed what goes around comes around—Brambles acquired Unipool and one year later, it also acquired JMI Aerospace, a New Zealand company specializing in the maintenance and repair of equipment such as galleys, carts and ULDs as well as related software solutions.
     Unitpool CEO David Harman (left) and JMI CEO James Everett attended last month’s IULDUG annual general meeting. Together they manage an inventory of about 42,000 ULDs. Unitpool customer airlines include Air Transat, Gulf Air, Kenya Airways, AirBridgeCargo, Cargolux, Polet Airlines, World Airways and most recently SAS. JMI serves Qantas, Air New Zealand, Virgin Australia and Jetstar.
     What would the world be without competition? Jettainer, the only other pooling and management company, was the result of Lufthansa and Trencor’s TrenStar getting together. TrenStar, originally a South African company which provides asset management solutions and US tracking solutions business in Denver, Colorado, has since been acquired by Fluensee, another Denver-headquartered asset management solution provider. It held a 33 percent interest in Jettainer.
     The heavy duty Lufthansa ownership and apparent strategic approach has resulted in Jettainer, in addition to Lufthansa, securing several major Star Alliance member airlines including Air Canada, Swiss, United and US Airways.
     The pool Jettainer manages has about 80,000 units. Director of Operations Andreas Seitz participated in the IULDUG meeting in Miami and Alexander Plümacher (right) has been Managing Director for a good number of years.
     In principle, the model the pooling companies offer includes taking on full responsibility for a carrier’s ULDs, ensuring each station in that airline’s network has the set number and type of units agreed, repair of ULDs and the provision of new units, all of which is essentially for a per unit/per month price.
     This offering removes the unpredictable fluctuations in capital expenditures for a carrier that typically result from needing to maintain a larger inventory than would be required were it being managed by a pooling company, together with the unavailability of units in repair and the costs associated with repairs and replacement.
     The only real surprise is that after ten or so years in service, more airlines have not availed themselves of pooling management. With the sole exception of some Star Alliance airlines, none of the other alliances seem to have recognized that pooling is a natural avenue for a group of airlines that are otherwise coordinating schedules, handling and other services and generally looking for synergy and savings.
     It may all come down to the “curse of the ULD” – it remains one of those things that paradoxically, while undisputedly essential, does not rise to the level, nor command a significant enough attention-grabber for the executives—unless units are not available for a flight, be it for loading passenger baggage on wide body aircraft or cargo.
     It is encouraging that since the concept was first promoted in 1996, in the course of the next 15 years, forty or so airlines rely on pooling – business as usual, but it’s definitely an extremely long courtship.
Ted


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