Marilyn & Glam
Of New United Cargo
“A
vital element in United Cargo's new customer approach is to be easier
to do business with," said Marilyn Rix, United Cargo sales manager,
UK and Ireland.
“That perfectly describes the reason
we made this move.” United Cargo recently relocated to an upgraded,
more convenient location at London Heathrow.
United Cargo has relocated its cargo operations
at London Heathrow Airport (LHR) to Swissport.
“The new location provides quicker
access for customers tendering and terminating shipments, and enhanced
features at the new facility will improve the timeliness and quality
of United's service to its cargo customers at LHR,” Marilyn Rix
said
“We value our customers' time as
well as their business,” she added.
“We were very concerned about the
traffic delays customers experienced when picking up and dropping off
at our former facility, so we're pleased to be in a much more convenient
location. The equipment upgrades and process improvements we are implementing
will shorten our customers' screening and door wait times as well.”
Marilyn Rix knows her stuff; she started
in the airline business working at BOAC in 1967.
Marilyn left BOAC to start a family. She
worked part time for Baker Britt and Abco while also raising her children.
She joined Pan Am Clipper Cargo in 1980,
where she worked through Import and Exports.
When United Airlines bought the London
routes from Pan Am in 1991 she transferred to the Passenger side.
In 1999 Marilyn returned to cargo as a
Sales Executive and in 2005 she became Cargo Sales Manager for UK and
Ireland.
In 2007 her role expanded, taking on responsibility
for the Nordics, Switzerland and Spain.
Marilyn enjoys walking, Pilates, traveling,
and spending as much time as possible with her husband, four children,
and five grandchildren . . . and being able to now tell her friends
and colleagues all about the “new” United Cargo!
Geoffrey/Flossie
In
a related development, United Cargo now has added three new tracking
and monitoring devices to its entire mainline jet fleet of more
than 700 aircraft, bringing the number of cargo tracking and monitoring
devices accepted by the carrier to 13. The
new models accepted by United Cargo are the OnAsset SENTRY 500 FlightSafe®,
the Sendum Wireless PT300, and the Sendum Wireless PT300D.
Jim Bellinder, vice president, United
Cargo Sales, said, "We can now offer our customers more options
for enhancing the quantity and timeliness of the shipment data they
receive. “Customers who
include one of these devices in their shipment should notify United
Cargo at the time of booking and enter the manufacturer and device
name in the Handling Information section of the shipment's air waybill,”
Mr. Bellinder added.
More: www.unitedcargo.com
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