Harold
Hagans and Atlanta Customs Brokers, which he presides over, are somewhat
of an institution at Atlanta’s Hartsfield-Jackson airport, despite
being adrift in a sea of about 145 customs brokers. Harold is a walking
encyclopedia; he knows everyone, runs a successful business and is simply
great company.
Harold served his country for 28 years
in the military, which was his earliest connection to airplanes…
except that he used to jump out of them. On weekends he teaches import/export
courses at Clayton and Perimeter College
ACS specializes in live animals, fish,
worms, and hamsters, to name a few of the commodities they process daily
with a dedicated staff of just nine. In a global world, his office reflects
the trade lanes of U.S business – his team has Spanish and Chinese
speakers, which makes it easier and more efficient to communicate with
customers and is a reflection of this people business.
Vice President Hector Romero is an air
cargo veteran with 25 years at Delta cargo, and together with Harold
is very active in Atlanta global market events and initiatives. The
business mix is roughly 70 percent air and 30 percent ocean, with a
focus on China and Latin America.
Tradition and camaraderie is another trademark,
having started from a 15-person, in-house Thanksgiving table ten years
ago, to hosting 450 people at present, turkey, trimmings and all, an
event known well beyond the ATL gateway! Things are definitely happening
in town!
Talk moved on to the upcoming Porsche
North American headquarter and test track to be built in Hapeville on
the site of the of Ford plant, right next to the airport, and all the
opportunities this would bring to the area, the airport and the companies
serving it.
Around Hartsfield Jackson
We take a tour of two landmark facilities
at ATL – first in line is Preferred Freezer Services, where sales
manager Ed Rodgers takes us on the coldest expedition of the day. He’s
like a proud and expert father showing off his accomplished children,
except in this case, the child is a mammoth 52-foot tall freezer warehouse
with high-tech bells and whistles – from back up diesel generators
to fan driven airflow management and special high capacity cranes that
zip up and down the dizzying height of the storage racks. It is a sight
to behold.
The annual average was 750,000 pounds
of product, which is presently up to one million pounds daily, serving
a variety of clients and product mix, large and small, including Wal-Mart.
Much of the stacked skids and cartons contain seafood from far-flung
places like Indonesia and Vietnam. Other add-ons include storage of
ice packs for pharmaceutical shipments.
Special tugs beep and whiz around nonstop,
with up to 200 puts and pulls per operator, per day and some even reaching
300 per day. A clever bonus program incentivizes operators and works
well for everyone. The temperature is a balmy minus 14F (-250C) but
the heavy, orange-colored safety parkas we donned kept us comfortable,
although ears go numb eventually.
USDA is on the premises inspecting shipments
as needed. The construction took safety measures into account, such
as the heavy, steel-rim clad concrete rack base, a state-of-the-art
dedicated warehouse management system, lightening conduction and advanced
airflow management. To put it in perspective, it would take 700 trucks
to empty the entire warehouse of all of its 30 million pounds at once.
Amazed and a little glad to be back in
the 920F daylight heat, we head for the ATL Perishables Center and Panamerican
Logistics. This is a 3PL operation that opened in 1998, providing a
host of services airside and landside, including Lufthansa Cargo, AF/KL
Cargo. Much of the shipments going through this 42,000-square foot warehouse
consist of pharmaceuticals, plants and fish. There are four temperature-controlled
areas for 550F, 420F, 330F and -50F respectively.
One regular pharmaceutical weekly run
is a sensitive insulin export shipment of about 20,000-30,000 pounds
to Korea, a DHL business. Customers include Merck and Pfizer, both pharma
giants.
Panamerican’s president, Camilo
Buendia, elaborated on the fact that the facility maintains a CBP and
USDA inspection area and a climate-controlled fumigation chamber, as
well as a USDA certified “cold treatment” service for products
such as certain fruits – a unique facility in the southeast. The
center cooperates with Preferred Freezer Services on mutually beneficial
customer services. The entire facility has a staff of 9 persons, which
seems rather efficient.
Daniel Lopez mentioned the trucking services
they offer for dry and refrigerated goods, including pick-up and delivery,
as needed by customers.
Overall, an interesting peek at what happens
around the airport and into some areas of which only a relatively small
number of people are aware, much less get to see close up and personal.
Go ATLANTA!
Ted Braun |