Vital
Views 1975-2015
The
year 2015 marks our 40th year in the world of air cargo news
reporting—first as Air
Cargo News and now as FlyingTypers.
In
2015 we are fortunate to present the writings of the nearly
102-year-old Richard Malkin, who remains the first air cargo
reporter in history (circa 1942) and now serves as FlyingTypers'
Senior Editor.
Here
Richard recalls the views of
executives over the four decades.
|
Dennis
W. Patrick, president, Lynden Air Freight, in a forceful comment
on techniques for “everyday work.” He said: “You
can remember one minute manager and management of objective. You
can remember how Japan and ‘quality management’ led
the industrial world in their modern management and demand for ‘zero
tolerance’ for errors and ‘quality management.’
Still, there are some principles that prevail, and I think quality
as a noun, incorporated in a culture is one of those. I am thinking
of continuous improvement, meeting mechanics, measurement, and process
improvement.”
David
Abney, chief operating officer – UPS and president, UPS Airlines,
offered these words of change and challenge: “The air cargo
industry has seen much change and many challenges in the past year.
There are the economic and regulatory pressures, security, and environmental
concerns, rising fuel prices and ever-expanding supply chains made
efficient with globalization and effective network management. Despite
these challenges, the demand for air cargo and express shipments
has continued to grow—and is forecasted to keep growing to
support global sourcing, production, distribution, and consumption.” |