The travel and banking
businesses lost their opportunity to cling on to a livewire like Jyoti
Row Kavi. That was more than eight years ago. Today, Jyoti holds the
fort for DHL.
As Head of Corporate Communications & Sustainability
for DHL Global Forwarding and DHL Supply Chain, the suave lady handles
all questions—the tough as well as the easy ones—with finesse.
“My function involves overseeing
all external and internal communications along with Corporate Social
Responsibility,” she told us.
Never at a loss for words (we understand
that is her job), she is quite candid about her love for the cargo business.
“I thought it would be interesting
to venture into a completely new industry, of which I had very little
knowledge. Unlike a lot of my peers who are from the industry, it was
all completely new to me, [and] way more complex and interesting than
I had imagined,” she told ACNFT when we asked her about what made
her move away from travel and banking.
“I’ve completed eight years
with DHL and have enjoyed the ride,” she said, quickly adding
that it has “been a great learning experience for me and that’s
what makes it interesting.”
The first few months were a bit tough:
“At first, I was overwhelmed with all the acronyms that were used
in the forwarding industry, but got used to it as time went by.”
Professional to the core, Jyoti was not
too worried about being the lone woman among men. “I really don’t
think it matters whether you’re a man or a woman, as long as you
deliver a good job,” she said. And
her male co-workers “have always treated me like the professional
that I am.”
And when we popped the question about
the cargo industry, an animated Jyoti said, “This industry connects
people, while improving and touching lives. From delivering critical
medicines and automotive spares to working in sectors as diverse as
retail, consumer, technology, energy, and chemicals… we cover
it all. That is fascinating to me.”
Logistics has made her aware of her surroundings
and the world. In addition, “logistics being the very backbone
of our economy, its potential is unimaginable.” With the phenomenal
development of e-commerce, coupled with the expected growth of other
industries, logistics will play a significant role in the India story,
she felt. And of course, “it’s definitely the place to be
in … if you’re prepared to work hard and reap the benefits
of your efforts in a buoyant industry!”
Tirthankar Ghosh
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