Brooks
Beats Expectation
“Managing assets is key.
“We are expanding overseas while maintaining our service standards
over here.”
Nobody can accuse Dave Brooks, President of American Airlines Cargo
of ramping up the excitement.
But this quiet spoken captain of cargo has an eagle eye for understatement
as he goes about racking up an impressive list of cargo gains at
the world’s largest airline.
“Last year was a record breaker for AA cargo as revenues topped
USD$820 million.
“We opened up services to Delhi, Dublin, Shannon and Osaka,”
Mr. Brooks told attendees at the CNS Partnership Conference in Las
Vegas Monday.
“We have continually streamlined the process for our customers.
“Doing business with AA Cargo has never been easier including
booking allocations online.
“At the same time we are upgrading our cargo transfer facilities
at several locations.
“So far that work has been completed in LAX and LHR.
“On tap is going live with CPS; enhanced interline strategies,
and a host of other initiatives underscoring that AA Cargo puts
the customer first.”
(Geoffrey)