Vol. 11 No. 46                                                                                                                      Wednesday May 9, 2012

     Global trade unions say they will unveil a report into how Deutsche Post DHL treats its workers, at DHL’s AGM on Thursday at Pfaffenwiese 301, 65929 Frankfurt am Main, Germany.
     A white paper is being launched, entitled “Corporate Irresponsibility, Deutsche Post DHL’s Global Labor Practices Exposed,” which they say puts the lamp on “a shameful track record of union avoidance outside of Europe and overuse of temporary or agency workers.”
     Shareholders are urged to help clean up the logistics multinational, and ensure that high standards are met throughout its operations.
     The research carried out by UNI Global Union and the ITF (International Transport Workers’ Federation) claims widespread and systematic abuses regarding freedom of association and precarious work.
     “In country after country, workers are fearful of retaliation if they try to organize a union,” the report said.
     “In many countries, including Malaysia, Indonesia, and India, subcontracted workers have been paid substantially less than regular workers while doing exactly the same work.

    “In Colombia, Costa Rica, and South Africa, the company has forced workers to submit to lie detector tests in spite of the company’s initial position that it did not tolerate the use of such tests.
     “The company has also been fined substantial amounts of money for health and safety violations, notably earlier this year in the U.S. where DP-DHL subsidiary Exel has been fined almost $300,000,” the report said.
     “These labor rights violations directly contradict DP-DHL’s own corporate responsibility policies and its commitment to the principles of the United Nations Global Compact, which it signed in 2006,” the report added.
     Monica Okpe, a Norwegian DHL worker who recently won reinstatement after being illegally sacked for her trade union work, will be present at the shareholders’ meeting.
     As well as targeting the company’s leadership, the unions say they will also seek to persuade shareholders that this is an issue for them too, and have written to them to say:
     “We find it unbelievable that a company of Deutsche Post DHL’s size and aspirations can find itself unable to put a figure to the number of agency workers it uses, even though many of them are on poverty wages and are being put at risk of injury and death.
     “We find it unacceptable that DHL workers have suffered intimidation, bullying, and worse, and that the company can’t even get its facts straight on the use of lie detectors against staff.’
     The new report is available at www.respectatdhl.org
     Philip Jennings, UNI Global Union general secretary, commented:
     “If I were a shareholder, I would be asking some serious questions at the meeting.
     “DHL’s global practices are a definite risk to the company’s ethics, reputation, and image.
     “This new report shows a shopping list of labor violations.
     “DHL clearly needs to address these concerns if it is to be seen as an ethical and responsible global operator.”
Geoffrey/Flossie


 

From left to right: moderator Ken Dunlap, Director Security IATA; Doug Brittin, Air Cargo Manager, U.S. Department of Homeland Security, Harald Zielinski, Lufthansa Cargo Head of Security & Risk Prevention Management; Neel Shah, Senior Vice President & Chief Cargo Officer, Delta Air Lines; Tom Puglisi, VP Airfreight Operations K+N; Kemisha Sherrell, CBP Officer Program Manager, U.S. Customs & Border Patrol and Tim Perry, Manager of Trade and Regulatory Affairs, APL.

Here is more of our exclusive coverage of CNS Partnership Conference from Miami, Florida, as Day Two and the final sessions got off to a sobering start with a keynote address by Bruno Sidler, CEVA Chief Commercial Officer.

     Mr. Sidler delivered a candid and unadorned overview of the industry, which he says is limping on from the 2008-2009 crisis to a short 2009-2010 recovery, into the turbulence of the 2010 sovereign debt crisis in the West.
     Some rays of hope were the BRIC countries (Brazil, Russia, India and China), intra-Asia, and Germany, where exports remain strong.
     The paradox is that all the while, corporations are sitting on 2 trillion dollars in cash.
     The effect on the airlines has been the struggle to adjust capacity to cyclical demand and a rapid succession of boom-and-bust cycles, resulting in an unpredictable, serial volatility.
     Mr. Sidler's take is that 2012 may just turn into a loss-making year, with some or many airlines going out of business or being consumed by others.
     You don’t hear in all of this a forwarder recognizing, much less admitting the real plight of the airlines with more than a hint of understanding and, yes, compassion, Sidler infers.
     Another important factor contributing to these challenges is that today’s supply chains are “highly compacted” (to use Sidler’s term), with reduced cycle times, products built-to-order, and low inventory levels, and that these are nearly constant conditions, worsened by shippers’ poor forecasting.
     Mr. Sidler said he believed this state of affairs is here to stay and the industry must learn how to deal with volatility, which seems like no easy feat.
     He discounted the concerns over the dreaded shift for air freight commodities to ocean.
     The three players–carrier, forwarder, and shipper—each faced very different realities; for the carriers, it’s “sweating the assets,” in Mr. Sidler’s words, driven by poor returns over long periods of time, investments in aircraft that are big bets on the future, and pure freighter operators that are pushed to the edge in economic terms while the freighter strategy of combinations carriers is questionable.
     This has resulted in a climate of bitterness and a “take no prisoners” attitude that is hardly conducive for business.
     For their part, forwarders have evolved from their classical role as brokers to risk takers, having to depend on poor forecasting by their customers and the absence of any volume commitments by shippers, all of which (taken together) turn planning for the future into a lottery.
     The outcome has been a massive short-term swing in profit margins for the forwarders that can be somewhat countered by leveraging global spend and forging partnerships.
     And the winners are . . . the shippers, which have enjoyed low rates since 2008, with a short wakeup call between September 2009 and June 2010.
     In this environment shippers seek to lock in long-term capacity at present pricing, managed by stringent contracts with challenging terms and conditions.
     The end result is volatility, a leitmotif at this CNS, and a degree of uncertainty that leaves only one clear conclusion—something needs to change!
     The message from the lectern was “let’s agree on one small step,” such as a focus on forecasting and linking a forecasting accuracy and volume to pricing, which will generate more stability for all the players. To achieve this modest goal collaboration, sharing risks and rewards based on the contribution each party makes to the supply chain is required, all in an atmosphere of respect and trust. It’s do or die!

GACAG Talk(s) to Action!
     This is the title chosen for the GACAG (global air cargo advisory group) update with Michael Steen, executive vice president & chief commercial officer at Atlas Worldwide, TIACA Chairman, and GACAG Chairman.
     Michael admits GACAG is an ugly name, but if repeated often enough it might sound good—now say “GACAG” ten times quickly!
     The group was formed to provide and act as a unifying platform to speak for the industry with one voice, and in case you haven’t heard, the founding member organizations are TIACA, FIATA, IATA, and the Global Shippers Forum.
     Starting with a foundation based on position papers, Michael insists GACAG is now starting to see its work bear fruit, despite a poll taken at the WCS in Kuala Lumpur this past March that showed 84 percent of attendees didn’t fully understand what GACAG does.
     In the end, Michael said knowing what percentage of people in the air cargo industry cared enough to step up to the plate and become actively involved was equally if not more important.
     It has been recognized that more effort is needed to educate and promote the work of GACAG and the four key areas it focuses on—security, e-commerce, customs & trade facilitation, and sustainability.
     The GACAG web site is up and running and e-updates will be issued regularly to improve communications and visibility.
     We learned GACAG has been raising the awareness for the value of air cargo to the economy.
     Michael cited the example of opening a constructive dialogue with the EU to tackle concerns head-on and combat the perception that aviation is a major contributor to climate change, with aviation demand expected to grow and with it, emissions.
     In order for the air cargo industry to develop, it must attract the best talent and invest in newer aircraft to operate as efficiently as possible, while fighting the proliferation of taxes and charges.
     The message is that we need to drive change, enable global trade, and establish best practices to demonstrate success. Michael called on all industry members to cooperate and actively participate in support of GACAG, whose success ultimately depends on people taking responsibility to be active in their respective area of expertise.

Security Gets Once Over
     The security panel followed, expertly moderated by Ken Dunlap, director of security at IATA, and featured a broad mix of disciplines with Harald Zielinski, head of security for Lufthansa Cargo; Neel Shah, Senior Vice President & Chief Cargo Officer, Delta Air Lines; Kemisha Sherell, CBP Officer Program Manager; Doug Brittin, Air Cargo Manager, DHS/TSA; Tim Perry, manager of trade and regulatory affairs at APL; and Tom Puglisi, vice president airfreight operations for K+N.


Harald Zielinski


Doug Brittin


Neel Shah

     This evolved into a structured group discussion, with frequent questions and answers from the floor while each panelist brought their own unique perspective.
     Neel Shah stated the objective of how to implement 100 percent security without destroying the economic survival of the supply chains.
     Neel mentioned sovereignty concerns in various parts of the world, which are a delicate political issue.
     The focus must be on continued good cooperation with countries that generate the biggest amount of tonnage into the U.S. Mr. Shah said we needed to get the discussions over varying interpretations of the rules behind us, and supported by trusted shippers.
     Tim Perry shared his experience with Washington, where the government has learned slowly about transportation in its various modes and now know “where to look,” which in the case of ocean freight is with the shipper/manufacturer who owns the shipment information.
     Going back to 2004, “do not load” has decreased successively over time with more accurate and timely shipper information.
     Kemisha Sherrell talked about the CBP initiative to develop an enforcement strategy that retrieves necessary information to target each mode of transportation for advance data while being on the same page with carriers and forwarders.
     She reiterated that more available information on cargo means better and faster decisions for cleared shipments.
     In the Air Cargo Advance Screening (ACAS) Pilot, only 1.4 percent of all shipments required a manual review, with response times “within a couple of hours.”
     Harald Zielinski talked about the German screening regime and the realization that the percentage of cargo being screened by shippers and delivered to the airport is what mattered, rather than the earlier focus on how many certified, known shippers were in the program, with certification costs at 50,000 Euros per shipper.
     He also mentioned the need for mutual recognition of security programs.
     Doug Brittin set the stage by saying that the law, as in the 911 Act, was 100 percent cargo screening.
     The issue is how that gets accomplished and should focus on identifying the risk and obtaining information about the shipper and consignee, moving toward data-driven analysis.
     The threat is still there, yet not all countries have taken their security programs to the same level, even within the EU; therefore, it must be recognized that not all security regimes will be satisfactory.
     Doug explained that actively participating in various forums and an industry that speaks with one voice have been successful strategies in preempting potentially harsh draft legislation.
     On cue at noon, Dave Brooks, the outgoing American Airline Cargo president and CNS advisory board vice chairman, formally closed the conference proceedings and reflected back on some 15 years ago when the CNS agenda was very different, with more focus today on things that truly matter. With 570 delegates, this was the largest CNS conference ever.
     Dave encouraged everyone to derive inspiration from what was heard at the conference, especially GACAG, and encouraged all to share their expertise and make themselves available to support the group’s activities. “Still few carry the torch for many to reach the full potential and deliver benefits to the industry,” Super Dave said.
Ted/Flossie

Here is a FlyingTypers’ exclusive first look of two beautiful B747-8s scheduled for service at Panalpina beginning this month.
Although Panalpina has been providing all cargo lift from Huntsville, Alabama, for the better part of the past two decades via Atlas ACMI, these aircraft (still Atlas ACMI) are the first big jets in Panalpina livery.
Click here for a video chat with Benno Forster, Head-Air Freight USA & Senior Vice President at Panalpina.


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