“Unstoppable”
United Cargo saddled up for the long
ride as more than 300 United Cargo
team members from 36 countries on
five continents came together recently
in sunny Houston for their annual
Worldwide Meeting.
This
was a distinct change in climate –
previously the team has gathered every
February in cold, snowy Chicago.
In homage
to the new locale, United Cargo President
Jan Krems and team combined the serious
business of the conference with a
celebration of the spirit of the legendary
cowgirls and cowboys of Texas history.
Opens
The Drive
But
it wasn’t all just hats, boots
and spurs and barbecue.
As Jan
noted in his opening address:
“There
are strong similarities between what
it took to lead the cattle drives
from Texas in the 19th century and
the qualities needed to lead in the
cargo business.
“Those
men and women were pioneers in their
industry, flexible and agile, and
tough but fair.
“There
were also independent thinkers who
knew how to work together as a team.
And they weren’t afraid to get
their hands dirty!”
Best
Award Unstoppable United
The
title and theme of this year’s
meeting was “United Cargo: Unstoppable.”
Recognition of the team’s unstoppable
spirit was a key component throughout:
26 team and individual Annual Achievement
Awards and 11 individual Extra Mile
Awards for extraordinary service to
customers and co-workers were presented
during the meeting. Attendees also
participated in several breakout sessions
detailing new programs and strategies
for enhancing Cargo’s service
to their customers and their contribution
to United’s success.
The
Charity Case
The session
focused on activities benefitting
charitable causes is a highlight of
each year’s United Cargo gathering.
This
year, team members partnered with
innovative non-profit organization
Clean the World to build over 5,000
hygiene kits that were donated to
the Society of St. Vincent DePaul
in Houston. Clean the World collects
discarded hygiene products and distributes
them to those in need, leading to
prevention of hygiene-related deaths
while reducing environmental waste.
“Clean
the World works with thousands of
hotels around the globe, but United
is the first airline to partner with
them,” said Jan.
“Our
team members know we have many advantages
in life others do not share, and the
part of annual meeting where we ‘give
back’ is just a part of our
team’s efforts throughout the
year to share our blessings.”
The
Spirit of United
Reflecting
on the energy and attitude he experienced
at the meeting, Jan said, “There’s
a new spirit at United, and the strategic
plan in progress to build the best
airline in the world harmonizes perfectly
with Cargo’s long-term aspiration
to be the best belly carrier in the
world. The United Cargo team is contributing
to and inspired by the new spirit.
“We
feel we are unstoppable, so now our
intention is to go out and prove that
every day.”
Geoffrey
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